1.) IDENTIFICATION OF THE SERVICE PROVIDER:
In compliance with the duty of general information that, stipulated in article 10 of Law 34/2002, of 11 July, on Information Society Services and E-Commerce, service providers of the information society must offer, the following details are given:
The company that owns the website www.hoteltelecabina.com is CETURSA SIERRA NEVADA S.A., with C.I.F: A18005256 and domiciled at PLAZA ANDALUCIA 4, EDIF. CETURSA 18196 MONACHIL GRANADA, registered in the Commercial Register of GRANADA, Volume: 556; Sheet: 009; Section: G-5298; Page: 71.
For the purpose of the provisions of Law 15/1999, of 13 December, on Personal Data Protection, users are hereby informed that the personal data voluntarily entered will be saved in a booking form file, the aim of which is for CETURSA SIERRA NEVADA S. A. to be able to offer the services that best suit their needs and preferences.
CETURSA SIERRA NEVADA S.A. guarantees the security and confidentiality of the data provided. In this regard, it will fulfil its obligation of secrecy with regards to the personal data supplied and its duty to safeguard it and adopt the measures necessary to prevent its alteration, loss, and unauthorised handling or use. Therefore, all information provided by the user will not be ceded to third parties except for in cases when obliged by law or when necessary for the correct provision of the services hired.
The user will be able to exercise their rights of access, rectification, cancellation or opposition at any time by writing to our email address, clicking here.
- B. CETURSA SIERRA NEVADA S.A. may modify, without prior notice, the information contained on its website, as well as its settings and presentation.
- C. CETURSA SIERRA NEVADA S.A. is not liable for the failure of the User to comply with any applicable law when accessing the website and/or using the information contained therein.
TERMS AND CONDITIONS
These terms and conditions are the terms and conditions that govern the use and enjoyment of the CETURSA SIERRA NEVADA S.A. website that you (the User) and CETURSA SIERRA NEVADA S.A. make. Being a User of the CETURSA SIERRA NEVADA S.A. website implies that you have read and accepted these terms and conditions and the provisions derived from the applicable legislation regarding this matter. If you do not agree with these terms and conditions, please do not continue using this website.
1. PURPOSE OF THE WEBSITE.
The CETURSA SIERRA NEVADA S.A. website (hereinafter the website) was made with a merely informational aim for its users, with information that it offers for free and which is accessible to everyone without the need to pay any amount to access it. It is in this regard that CETURSA SIERRA NEVADA S.A. wishes to establish these terms and conditions and limitations of use, which extend to and add to all the complementary and non-contradictory clauses other parts of the website may include, subject to general and/or individual terms and conditions.
Even “Particular Terms and Conditions”, in the event they are necessary for specific services, will be reliably made available to the User by any means and approved specifically by the User before both parties consider them to be accepted and act accordingly.
2. LIMITATIONS OF USE AND PROTECTION OF THE INFORMATION CONTAINED ON hoteltelecabina.com.
The content and information the User may access on the website, mainly via the search engine or within the space reserved for registered users, are the property of CETURSA SIERRA NEVADA S.A. Said information may be viewed for personal, informative and non-commercial purposes. The copying, distribution, execution, reproduction, licensing, transfer or sale of any type of information extracted from the website, and in particular from the user search engine, is prohibited.
CETURSA SIERRA NEVADA S.A. periodically alters the information, inserting watermarks with coded technology. This does not alter the content or significance of said information in any way, but it enables the detection of the illegal commercialisation of its database and the origins of said commercialisation actions, as well as the extraction date and IP address. CETURSA SIERRA NEVADA S.A. will be able to prove the illegal capturing of information and, therefore, demand the punishments classified in the criminal code regarding the undue appropriation of databases.
3. COPYRIGHT AND TRADEMARK RIGHTS.
Intellectual and industrial property, commercial brands, graphics, images, logos, information and icons visible on the website are the exclusive property of CETURSA SIERRA NEVADA S.A. or, if applicable, the organisation or group that has authorised their inclusion. All the contents and their format are protected by laws applicable nationally and internationally. The self-serving use of any content found on the website remains expressly prohibited, unless authorisation is granted in writing.
CETURSA SIERRA NEVADA S.A. will not use your information without your permission, with the exception of your email address when required, to maintain a conversation initiated by you and, in addition, to provide you with a manner in which you may manage your own information and services as far as possible and free of obligation. When using the hoteltelecabina.com website you are authorising us to store the trace left by your IP address for the purposes of administering systems to improve the efficacy of the website and to carry out statistical overall studies, in addition to measuring security and responding to legal requirements, if necessary. The User may accept or reject cookies configured on their browser. If cookies are disabled or not accepted, it is possible that some website functions will not work appropriately. Occasionally, in forms that collect data, authorisation will be requested to send the User news about the CETURSA SIERRA NEVADA S.A. service and/or that of third parties, and occasionally carry out surveys to understand the level of user satisfaction with regards to the service.
CETURSA SIERRA NEVADA S.A. is not liable for the damage and harm that may occur due to failures or poor configurations of the software installed on the User’s computer, failures in transmission or defects due to the software manufacturer. This website is prepared by default to be viewed on Microsoft Internet Explorer browsers, version 5 or superior, with the operating systems Windows 95, 98, 2000, XP and NT4. CETURSA SIERRA NEVADA S.A. is not responsible for the lack of visualisation of relevant information that may occur on any other possible combination of browsers and/or operating systems.
You alone are responsible for what occurs to your own equipment and you must take the appropriate security measures to protect the information stored on said equipment in order to avoid losses or damage caused by downloads made from the website. With regards to the information the User may access through the website, due to the different sources from which it is obtained and its recording process, CETURSA SIERRA NEVADA S.A. does not guarantee the full correctness of the information and therefore the User will not be able to claim any liability due to damage or harm derived from errors in the information supplied.
CETURSA SIERRA NEVADA S.A. will be able to change these terms and conditions at any time, although it does not intend to do so frequently, by publishing the dates of said modifications on this same page and with these changes having immediate effect. If, due to changes in legislation or due to judicial ruling, a part of these terms and conditions is deemed no longer valid, said clauses will be considered null and void but the remainder of clauses will be perfectly valid and will remain applicable. Continuing to use our website implies that you accept these terms and conditions and agree to accept the modifications undertaken to these, and that you are obliged to review this page frequently. If you do not accept these terms and conditions, you should not continue to visit the website.
The contents of CETURSA SIERRA NEVADA S.A. do not hold a political stance nor do they support any ideology or political, social or business group above others.
Law 15/1999 on the Protection of Personal Data: CETURSA SIERRA NEVADA S.A. hereby informs you that the personal data you have voluntarily provided are truthful and they will be included in the website booking form file. The purpose of this is to manage the services or products we provide you and you expect of us via the website. Your personal data will not be disclosed to any type of organisation, whether public or private, unless legally obliged or if the provision of the services purchased so requires it.
The affected parties will be able to exercise their rights of access, rectification, cancellation or opposition before the File Manager at our address: PLAZA ANDALUCIA 4, EDIFICIO CETURSA. 18196. MONACHIL. GRANADA.
I authorise CETURSA SIERRA NEVADA S.A. to send me publicity via email.
To this end, CETURSA SIERRA NEVADA S.A. agrees NOT TO SEND COMMERCIAL COMMUNICATIONS WITHOUT IDENTIFYING THEM AS SUCH, in compliance with the provisions of Law 34/2002 on Information Society Services and E-Commerce. All information that is sent to the User of the CETURSA SIERRA NEVADA S.A. portal will not be considered commercial communication while it aims to maintain the existing contractual relationship between the client and CETURSA SIERRA NEVADA S.A., in addition to the undertaking of information tasks, training and other activities proper of the service the client has contracted with the company.
CETURSA SIERRA NEVADA S.A. agrees, via this means, NOT TO UNDERTAKE MISLEADING ADVERTISING. To this end, therefore, the formal or numerical errors that may be found in the contents of the different sections of the CETURSA SIERRA NEVADA S.A. website and that occur as a consequence of maintenance and/or the incomplete or defective updating of the information contained in these sections will not be considered misleading advertising. CETURSA SIERRA NEVADA S.A., as a consequence of the provisions of this section, agrees to correct any errors as soon as it is made aware of these.
Booking Terms and Conditions
- Children are considered to be aged 2 to 11 years old, inclusive. Child discounts are applicable if they are sharing a room with at least two adults.
- Babies (who may stay free of charge) are children aged 0 to 2 years old.
- Check-in is available from 2 pm.
- Check-out is by 12 noon.
- Keep this confirmation voucher until you arrive at the hotel. If you do not, the hotel will not be liable for any errors related to your booking.
- Pets are not permitted.
Cancellation Terms and Conditions
Cancellation period for high season bookings: up to 7 days before the date of arrival.
For all other bookings and weekends: up to 72 hours before the date of arrival.
If the booking is cancelled/modified after the deadline, this will involve the loss of the deposit.
In the event of a no-show, the client will be charged for one night of the stay.
Payment Terms and Conditions
Booking confirmed by credit card. The hotel will charge you the amount equivalent to one night in the selected room. Payment for your accommodation, extras, etc. will be made exclusively at the hotel.